JB
Johan B
1 reviews | Active since Feb 2026
09 Feb 2026, 12:31
Bayport
I went in to dept consolidation with them about 3 weeks ago. After getting all the settlement letters and going through the process they paid one of my settlements to the wrong account number. Ive reported the issue and Ive been waiting for feedback for almost 2 weeks now. It is their mistake now I am going to still have to pay them and my loan. I feel that this is unprofessional and they have no reason not to be able to settle my account and sort their own mistakes. Im paying for a service and not recieving it.
Helpful (0)
Replies (5)0
Replies (5)Bayport Financial Services's replyOfficial
09 Feb 2026, 12:37Dear Valued Customer,
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Bayport Financial Services's reply09 Feb 2026, 12:37
Official
Dear Valued Customer,
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
JB
Johan B's updateReviewer Update
09 Feb 2026, 12:50Still have to wait till tomorrow to get an answer. This is really frustrating. They did phone me and all that was said is that they are waiting to get the problem resolved. No help was given on the matter.
JB
Johan B's update09 Feb 2026, 12:50
Reviewer Update
Still have to wait till tomorrow to get an answer. This is really frustrating. They did phone me and all that was said is that they are waiting to get the problem resolved. No help was given on the matter.
Bayport Financial Services's replyOfficial
09 Feb 2026, 13:21Dear Valued Customer,
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Bayport Financial Services's reply09 Feb 2026, 13:21
Official
Dear Valued Customer,
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
JB
Johan B's updateReviewer Update
10 Feb 2026, 09:53Still no feedback on the matter. "Has been escalated to the relevant department" is the only message I get. I will continue to update this until the matter has been resloved or they can phone me back to explain what they are going to do.
JB
Johan B's update10 Feb 2026, 09:53
Reviewer Update
Still no feedback on the matter. "Has been escalated to the relevant department" is the only message I get. I will continue to update this until the matter has been resloved or they can phone me back to explain what they are going to do.
Bayport Financial Services's replyOfficial
10 Feb 2026, 09:55 Dear Valued Customer,
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Bayport Financial Services's reply10 Feb 2026, 09:55
Official
Dear Valued Customer,
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
Yours sincerely
Bayport Customer Care Team
