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Plough M

1 reviews | Active since Mar 2020

17 Jul 2023, 12:28

Bad Trip.

Worst experience ever been taken from pillar to post by client service since 04/07/2023 dating today just for a mere updated settlement letter...Being hanged up on multiple times or been put on hold for a long time until line shuts and being rep**** on email after a week...No help and sense of urgency from the following Nthabiseng Xhubu and Dimakatso Lebona(telephonically)and Silyvestar Tleane,Dineo Lehabe and Derick Nkosi(emails)...Matter has been escalelated to IT sounded like an everyday favourate song...My other creditors settlement letters has expired while waiting for Bayport settlement letter and its now has being 3 weeks of misery...Lesego and Erasmia from client services did their level best.

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Replies (1)
Bayport Financial Services
Bayport Financial Services's reply17 Jul 2023, 13:52
Official
Dear Valued Customer,

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.
 
Yours sincerely 
Bayport Customer Care Team