Bad service from Bayport financial services

I'm very disappointed with the service with Bayport financial. On the 3rd of December 2022 I took a consolidation loan with this financial institution. To my knowledge this loan was to pay the other service providers I owed. Surprisingly I received a call from the service providers I owe that they have not received any payment from me. I have made several calls and emails to Bayport to provide me a copy of the proof of payment reflecting that my accounts owed have been paid for but until today I am told to await for the finance department to provide me with such. Its been from January 18, I have been waiting making calls to them, sending emails but not assistance at all. I'm being deducted directly from the payslip and amount of R4319.12 each month for something I have no proof that it has been paid for on my behalf. I'm expirencing a problem because the service providers I owed has stated that my accounts are in arrears whereas Bayport financial services states they have paid them but they still can't submit to me proof of payment. And paying R4319.12 is a huge amount to pay in this situation were I have no proof or guarantee to what I am paying for. I'm very disappointed