ES
Ernest S

1 reviews | Active since Sept 2017

07 Feb 2020, 12:45

bad service

<div>I have taken a loan of R30k and paid R5k and they have sent me a statement that i owe over R100k now...is it possible to owe 3 times the amount you loaned more...as per NCR/NCA its not allowed ..tried to negotiate with Bayport but it seems nothing is being done</div>

0
Replies (3)
Bayport Financial Services
Bayport Financial Services's reply07 Feb 2020, 14:08
Official
Dear Ernest Selomo

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue. Yours sincerely  Bayport Client Care
Bayport Financial Services
Bayport Financial Services's reply07 Feb 2020, 15:41
Official
 Dear Ernest Selomo,

We attempted to contact you again as requested, however our attempts were not successful. Kindly provide the most convenient time for us to call you again or alternatively we can communicate via email.

Kind regards,
Bayport Customer Care Team
ES
Ernest S's update18 Feb 2020, 15:51
Reviewer Update
good day

can you kindly call me after 15:30.