Bad Customer Service

Item: Bayport Financial Services
Rating: 1
Author: René BOTHA

I have request settlements on my accounts over a week ago!

They rep**** with a automatic response to say your request has been escalated and that's it …..

I have tried to call the call centre and you just hold and hold and after 20min decided to put the phone down ….

How do you settle accounts if you can't get a response from anyone!

Bad Customer Service

Helpful (0)

Replies (1)

Bayport Financial Services's replyOfficial

11 Mar 2021, 09:10

Dear Rene Botha

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely

Bayport Customer Care Team

Bayport Financial Services's reply11 Mar 2021, 09:10

Official

Dear Rene Botha

Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue.

Yours sincerely

Bayport Customer Care Team