1 reviews | Active since Sept 2016

05 Aug 2018, 19:56

Bad customer service

I wrote last week about the ********* way they handled my application. To date I have not had a call from the company even though I was asked for my number.All I want is for my application to be approved as it was related to me it's been approved.i would like someone senior to call me in the morning. ********** 776.Yusrah

0
Replies (2)
Bayport Financial Services
Bayport Financial Services's reply05 Aug 2018, 22:13
Official

Dear Yusrah,

We apologize if no contact has been made with you. The complaints Manager will be in contact tomorrow morning to resolve your complaint.

Regards,

Client Care

Bayport Financial Services
Bayport Financial Services's reply06 Aug 2018, 09:22
Official

Dear Mrs Davids

Bayport Financial Services has provided a response to your complaint via email, and an explanation as to what happened.

We trust that the matter is now resolved to your satisfaction.

Yours sincerely

Retentions Team