GM
Given M
1 reviews | Active since Sept 2019
10 Jan 2020, 14:55
BAD CUSTOMER SERVICE
bayport vereeniging staff are all unprofessional and slow i app**** a for a loan last year in December 2019,monday they told me it was declined i must redo it again we did it for the second time and im still not getting feedback all i know is that it is pre approved, everytime i call the branch to get an update i get the run around no one is telling anything straight, the consultants that were helping me ( Ntswaki, Ursula and their manager Thabo ARE NO LONGER RESPONDING TO MY CALLS) HEAD OFFICE PLEASE INTERVENE
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Replies (2)
Bayport Financial Services's replyOfficial
11 Jan 2020, 13:04Good day Given Magwaza,
Thank you for bringing this matter to our attention. We are sorry that your experience has fallen short of your expectation. Your message is with the right team and someone will contact you shortly.
Kind Regards,Bayport Customer Care Team
Thank you for bringing this matter to our attention. We are sorry that your experience has fallen short of your expectation. Your message is with the right team and someone will contact you shortly.
Kind Regards,Bayport Customer Care Team
Bayport Financial Services's reply11 Jan 2020, 13:04
Official
Good day Given Magwaza,
Thank you for bringing this matter to our attention. We are sorry that your experience has fallen short of your expectation. Your message is with the right team and someone will contact you shortly.
Kind Regards,Bayport Customer Care Team
Thank you for bringing this matter to our attention. We are sorry that your experience has fallen short of your expectation. Your message is with the right team and someone will contact you shortly.
Kind Regards,Bayport Customer Care Team
Bayport Financial Services's replyOfficial
13 Jan 2020, 15:55Good day Given Magwaza,
Thank you for giving us a chance to address the concerns you raised. We've sent you our reply and we're happy that we can move on from this matter together. Please let us know if you need anything else.
Kind Regards,Bayport Customer Care Team
Thank you for giving us a chance to address the concerns you raised. We've sent you our reply and we're happy that we can move on from this matter together. Please let us know if you need anything else.
Kind Regards,Bayport Customer Care Team
Bayport Financial Services's reply13 Jan 2020, 15:55
Official
Good day Given Magwaza,
Thank you for giving us a chance to address the concerns you raised. We've sent you our reply and we're happy that we can move on from this matter together. Please let us know if you need anything else.
Kind Regards,Bayport Customer Care Team
Thank you for giving us a chance to address the concerns you raised. We've sent you our reply and we're happy that we can move on from this matter together. Please let us know if you need anything else.
Kind Regards,Bayport Customer Care Team