TS
Tamsyn S

1 reviews | Active since Jan 2018

08 Jan 2018, 20:42

Bad attitude and continuous harrasment

Hi to all

I have now for the past 2 weeks experienced bayport financial services calling me 3-4 times a day and even though I have consistantly explained that I am the new owner of the number and provided the old owners new contact they still insist on calling me and waking me from my nightshift nap and or even when I am at work. Today on the 08/01/18 they called and a female agent unfortunately had to bare the brunt of my long overdue frustration and she then rep**** in an irritated bad mannered voice " WHY ARE YOU SHOUTING" and continued to talk over me instead of acknowledging my frustration and being assertive.

I do not expect maricles from normal human beings such as myself...mistakes are made and I dont expect anybody to indure another individual shouting at them but this is not on!!

0
Replies (5)
Bayport Financial Services
Bayport Financial Services's reply09 Jan 2018, 09:28
Official

Dear Tamsyn,

We apologize for all the calls that you have been receiving. We are busy investigating the matter and will contact you directly with feedback.

Yours sincerely

Bayport Client Care

TS
Tamsyn S's update17 Jan 2018, 16:46
Reviewer Update
I still have you guys calling me now once a day. Yesterday you guys called at exactly 12:50. come on now.
Bayport Financial Services
Bayport Financial Services's reply01 Feb 2018, 08:49
Official

Dear Tamsyn,

An email has been sent to you today, kindly confirm if the matter has been resolved.

Yours sincerely

Client Care

Bayport Financial Services
Bayport Financial Services's reply07 Feb 2018, 08:05
Official

Dear Tamsyn,

I refer to the email sent to you today and confirm that the matter has been resolved to your satisfaction.

Yours sincerely

Client Care

Bayport Financial Services
Bayport Financial Services's reply07 Feb 2018, 08:05
Official

Dear Tamsyn,

I refer to the email sent to you today and confirm that the matter has been resolved to your satisfaction.

Yours sincerely

Client Care