SB
Sune B

1 reviews | Active since Feb 2017

01 Sept 2017, 13:55

BAD

I did a loan application on Tuesday on which a guy phoned me back after 2min of application. I then sent through my required documents on Wednesday, on Thursday I even asked via email if they received my documents, This is nou Friday, I phoned them which a lady said someone will phone me back, no one phoned me back, I had to phone back 5times now, until somebody said the guy that phoned me the first time, is on a team building event, I have to wait till Monday, she then disconnected my call. This is NOT on!! THANKS BAYPORT!!!!

0
Replies (2)
Bayport Financial Services
Bayport Financial Services's reply01 Sept 2017, 14:56
Official

Dear Sune Barnard

Thank you for posting your complaint. Please accept our sincere apologies for the inconvenience you may have experienced. We will be investigating your complaint, and will contact you directly to come to a speedy resolution.

Yours Sincerely

Client Care

Bayport Financial Services
Bayport Financial Services's reply07 Sept 2017, 09:30
Official

Dear Sune Barnard

Please note that we have been trying to contact you on you mobile number and have also sent emails, please respond to the emails in order for us to investigate your complaint and come to a speedy resolution.

Your sincerely

Bayport Client Care