DP
Deon P

1 reviews | Active since Mar 2009

09 Jul 2019, 21:34

Anyone else experiencing Bayport accessing your credit record without permission?

If I could have given a lower score on the star rating I would have. I took out a loan with the above comany long ago when I was in a really bas space due to personal reasons. Obviously not in such a bad space that I could not obtain a loan.

I have long-since paid off the loan. For the past two years I get a phone call at leat twice a week offering me more loans. I have requested at leat 20 times to be put on the DNC list. I have asked the agents if thy actually know what that means and they said they do and they will comply.

Today, I have found that my credit record has been searched sometimes twice month. This obviously impacts my credit record, ********ly.

I will am in an industry where I actually have to get approval (as the law states) before I can access someone's private financial records, i.e. credit record.

I want to warn everyone out there that these people are engaging in ******* activities and impacting us collectively. I will be calling my lawye in the morning for advice as to how we can collectively prevent them from infringing on our basic human rights.

0
Replies (3)
Bayport Financial Services
Bayport Financial Services's reply10 Jul 2019, 09:34
Official
 
Dear Deon,
 
Thank you for bringing this matter to our attention. One of our complaints specialists will contact you to assist in resolving your issue. 
 
Yours sincerely 
Bayport Client Care 
Bayport Financial Services
Bayport Financial Services's reply11 Jul 2019, 09:01
Official
Dear Deon,
 
I refer to the email sent to you earlier today and confirm that the matter has been resolved to your satisfaction. 
 
Yours sincerely 
 
Bayport Client Care 
DP
Deon P's update11 Jul 2019, 09:52
Reviewer Update
Hi, I have been informed that my ID number has been paced on their Do Not Call List (DNC). Apparantly this will ensure no more calls or unauthorised credit searched. I have also been informed that the old searches will be removed from my profile in 21 days.

I will Feed back in a month as to if the calls stopped and if the CB entries have been removed.

Thank you thus far.