Aftersale Service ***********

Item: Bayport Financial Services
Rating: 1
Author: kayleigh J

<p>After paying off a loan with bayport for the last 6 months without fail. They have declined my new loan due to my affordability criteria. My statues has not changed in the last 6 months and nobody from there customer care can give me an explanation. They were very quick to approve my first lan and deduct the funds each week. Yet their aftersale service and incompetence wont allow me to take another loan yet being a customer to them for the last 6 months means nothing.</p>

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Replies (3)

Bayport Financial Services's replyOfficial

14 Jul 2017, 10:46

Dear Kayleigh de Jager

We are sorry to hear about the service that you have experienced. We will be in contact with you shortly to investigate the matter further.

Yours sincerely

Bayport Client Care

Bayport Financial Services's reply14 Jul 2017, 10:46

Official

Dear Kayleigh de Jager

We are sorry to hear about the service that you have experienced. We will be in contact with you shortly to investigate the matter further.

Yours sincerely

Bayport Client Care

kayleigh J's updateReviewer Update

14 Jul 2017, 10:59

The Loan was for Mr C Van Der Merwe. Think you should contact him.

kayleigh J's update14 Jul 2017, 10:59

Reviewer Update

The Loan was for Mr C Van Der Merwe. Think you should contact him.

Bayport Financial Services's replyOfficial

14 Jul 2017, 11:40

Dear kayleigh de jager

Thank you for the additional information.

Regards,

Bayport Client Care

Bayport Financial Services's reply14 Jul 2017, 11:40

Official

Dear kayleigh de jager

Thank you for the additional information.

Regards,

Bayport Client Care