TS
Tania S

1 reviews | Active since Feb 2013

16 Mar 2017, 10:23

27 CALLS PER DAY - HARRASMENT!! NOT EVEN A CLIENT

<p>Bayport Financial Services has somehow obtained my cellphone number and has been phoning me CONSTANTLY for the last month. Every single day until 20:30 at night. I have installed TrueCaller on my cellphone to block them. Now I only hear a ping and I ignore them. However, I am very concerned that they have my other details as well, as I have not willingly given them any details. What are they phoning me for???? Also, I have spoken to their call centre to remove my number from their calling list, to which the agent said that they cannot remove it. I would need to just "block" it. PATHETIC.</p>

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Replies (4)
Bayport Financial Services
Bayport Financial Services's reply17 Mar 2017, 09:02
Official

Dear Tania

We apologise for all the calls that you have been receiving. We are busy investigating the matter and will contact you directly with feedback.

Yours sincerely

Client Care

Bayport Financial Services
Bayport Financial Services's reply17 Mar 2017, 09:44
Official

Dear Tania

I refer to our telephonic conversation this morning and would like confirm that the matter has now been resolved.

Yours sincerely

Client Care

TS
Tania S's update18 Mar 2017, 15:13
Reviewer Update

So much for apologising and resolving the complaint. Bayport has started phoning me AGAIN today!! We are already on 9 calls for the day! Looking for a "Mr Isaac Maloto"? Do I sound like him? I am FEMALE! Wrong number! Getting sick and tired of this! Do your resolving proper and stop calling me!

Bayport Financial Services
Bayport Financial Services's reply28 Mar 2017, 07:43
Official

Dear Tania

Thank you for affording Bayport Financial Services the opportunity to resolve your complaint. As per our discussion, the matter is now resolved.

Yours sincerely

Client Care