Very Poor Service

Long story short.:<br> <br> I purchased a car battery last year 27/02/14 at the Menlyn branch. I put in what was suggested/given to me (as being a woman and I don't know much about these types of things). The process was very quick and short, to the point. <br> <br> 06/15 my battery saw the end of it's life @16 months. Just over the warranty period. I was under the impression that I was looking @ at least 22-24 months. If I was told and explained that what I had in my car was not going to be sufficient and that I would have to buy a new battery a year later, I would have put something else in my car. The correct advise here is important.<br> <br> I returned to the branch...very bad customer service. They don't greet when you arrive or say hi. No one smiles. I had to leave my battery there for testing, had to return the next day, got there I get informed I will not get it due to problems they experienced. <br> <br> So why did no one bother calling me and telling me that? They looked at me, gave me no answer.<br> I drove all the way there for nothing.<br> <br> There is truly a huge lack of customer service and friendliness at this branch it is shocking.<br> Will never ever go there again.