rude to customers

After calling the battery centre last week, my car battery keeps going flat, we waited the whole day because the receptionist can't take directions, they only arrived after four pm, they tested the battery and told me the battery is still full but a little flat and that if I have a problem that they would come and help me, the receptionist with her little attitude problem tells me they only have one driver and she doesn't care about my business. I don not appreciate being shouted down by a arrogant bully that thinks she is in charge. This lady should not be dealing with the public.