1 reviews | Active since Sept 2014
Refund of Goods
I went to Batter Center to take a Battery I bought just over a month ago , the battery gave me issues from day 1 now i take it back i don't want a new one i want my money back and they are refusing to give me my money back , i understand what the staff was saying but the law clearly states i have the receipt and i have the original packing and there is a fault with this battery its my first time making use of battery center and it has not been a good one , the law clearly states i can request either a replacement or a refund and i would prefer my money back as i have not enjoyed my experience thus far . CPA clearly states i have the proof of purchase and i have the product and all the original packaging and the CPA say there is a 6 months replacement or refund policy the staff were helpful and friendly no issues there i have the issues with their policy of me having to wait they mist first check that is bull the CPA states as long as i have original proof of payment and i have all original packaging i can either request a refund or replacement and as mentioned i want my money back i am more than willing to take this to court if necessary
Thank you for your communication.
We are already underway in resolving your complaint.
The battery you purchased is on charge and will be tested once fully charged for any defaults. Once this process is complete and depending on the result of the test you may then have (if faulty) a new battery or your refund.
We hope to resolve this matter to your expectations.
Thank you
Ryan Annandale
Franchise Manager
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Thank you for your communication.
We are already underway in resolving your complaint.
The battery you purchased is on charge and will be tested once fully charged for any defaults. Once this process is complete and depending on the result of the test you may then have (if faulty) a new battery or your refund.
We hope to resolve this matter to your expectations.
Thank you
Ryan Annandale
Franchise Manager
***
