First Battery centre vereeniging

First battery centre Vereeniging Service when buying the battery was very good . Fast forward i had a problem with the battery losing charge , i then took it in they charged it then gave it nack and said everything is fine it could be my car. I used it again same thing then took out my wifes battery from her car and used for 2 month without anny problem then went back and explained it to them they charged it again and said the battery was fine. I then refused to take it and ask iif they could replace it as it was still under warranty to which they responded it will have to be taken for testing and i would have to wait 2weeks to which i came back afterwards and the battery was not there and they said i should come back the next week. The next week i came back they said it was rejected because of the battery terminals and do not have a full report to show me i should come back the following week to collect the battery and so i did the following week they said the battery has not arrived and i should come again the following week they will follow up and call me but it should be back . I went back again today and the battery still has not arrived and the guy helping me today says that if he does not call me i should not come not considering that my car has now been standing the whole time.

Not sure if it is just my experience but it is not pleasant at all