WA
Willem A
1 reviews | Active since Jul 2021
09 May 2025, 15:07
Faulty battery with 2 year guarantee
I bought a battery at battery centre brits on the 11 April 2024 with a 2 year guarantee the battery started giving me problems on the 28th of April 2025 after consulting battery centre brits they asked me to go to first battery in thabazimbi who tested the battery and the alternator on the vehicle telling me everything is fine this morning the vehicle did not start this morning again I feel the battery needs to be changed but the service centre tells me to keep my cabin lights in the off position please assist
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Replies (2)
Battery Centre's replyOfficial
06 Aug 2025, 13:49Dear Willem,
Thank you for bringing your concerns to our attention. We sincerely apologise for the inconvenience you have experienced with your battery. Your feedback is important to us, and we would like to resolve this matter promptly. Our management team will be in touch with you soon.
We appreciate your patience and the opportunity to make things right.
Kind regards,
First Battery Centre Team
Battery Centre's reply06 Aug 2025, 13:49
Official
Dear Willem,
Thank you for bringing your concerns to our attention. We sincerely apologise for the inconvenience you have experienced with your battery. Your feedback is important to us, and we would like to resolve this matter promptly. Our management team will be in touch with you soon.
We appreciate your patience and the opportunity to make things right.
Kind regards,
First Battery Centre Team
Battery Centre's replyOfficial
06 Aug 2025, 13:49Dear Willem,
Thank you for bringing your concerns to our attention. We sincerely apologise for the inconvenience you have experienced with your battery. Your feedback is important to us, and we would like to resolve this matter promptly. Our management team will be in touch with you soon.
We appreciate your patience and the opportunity to make things right.
Kind regards,
First Battery Centre Team
Battery Centre's reply06 Aug 2025, 13:49
Official
Dear Willem,
Thank you for bringing your concerns to our attention. We sincerely apologise for the inconvenience you have experienced with your battery. Your feedback is important to us, and we would like to resolve this matter promptly. Our management team will be in touch with you soon.
We appreciate your patience and the opportunity to make things right.
Kind regards,
First Battery Centre Team