Disgusting service from Battery Center

hi, I have just had some very bad service. I bought a battery from new lands battery center in sept 2013. Today, it started giving hassels, so I took it to battery enter in blackheath. There they told me I was given the incorrect size battery previously and that was why I was having problems. They however refused to write a letter stating this. I then contacted the area rep - Mr Leon Carlitz. He spoke to the blackheath guys and confirmed the issue with them. Leon then spoke to his manager who said that I must take this up with the new lands branch. I spoke to Johan at new lands branch. He claimed you could put in a 619, 628 or 646 battery into my car (a 1.4 polo), and that the black Heath branch wasn't doing its job properly.<br> <br> I find this very unprofessional and disgusting service. Clearly nobody wants to take responsibility for proper customer care and wants to pass the buck to everybody else.