Battery Mobile Centre - Maitland - Cape Town are DISHONEST & RUDE in my opinion

I used this company to change a car battery for my sister’s car that I drove on that day, the 30th of May 2018 whilst I was at a site meeting. The service was excellent. I got a bill for R1000 and I paid them online that evening but I made a mistake and I paid them R1800. I realised. Then when I checked my online banking 2 days later I realised this and I sent an email with my banking details asking them to refund the R800. Maybe a week or 2 later, after forgetting to follow it up, I got a call from a female at the office, whose name I am not going to mention at this time as I am a gentleman, and she mentioned the refund and asked wether it had to go into my bank account or my sister’s as it was my sister’s car that I had a new battery fitted in. I said to pay it into my account. Around the 17th May as I had not received payment I went to my bank and had the payment reversed. According to SA law I have a month to do this. I got a notification from the bank a couple of days later to say that the reversal was unsuccessful due to insufficient funds available in their account to do the reversal. I phoned this same lady from Battery Mobile Centre - Maitland and said to her that I had done a reversal which was not successful, that I had not been refunded and I had been advised to lay a charge of theft with the SAP and I asked this lady to please go to my bank which is a different bank and pay the cash in as I wasn’t prepared to wait 10 days or so for clearance when I know banks clear a payment immediately but they pull the wool over South Africans eyes saying it takes time whilst my money makes interest for the bank. I have bank accounts in 4 countries in 3 continents and unfortunately SA banking has gone from being incedibly efficient to quite ***** in my opinion. This lady became to defensive and rude and said it was my fault that I paid the incorrect amount and that I could come and collect the cash from their office. I said I was in Johannesburg on business so that was impossible. She was incredibly rude and unprofessional. I am a director of a company and a successful business man globally and if I treated my clients in such an unprofessional and rude manner, I would never be where I am. I told her I’d put this incident on Hello Peter and Social Media. Like many ******** South Africans who do not realise the power of social media, she told me to do it because she does not care. I have shut down a company through social media for having the same attitude so I hope the ignorance of this female, creates the damage to Battery Mobile Centre that it deserves for hiring such arrogant, unprofessional staff. I am going to email the owner and ask to be paid the funds immediately as asked plus a fee to cover a months interest of sitting with my funds and for my hourly rate as a professional for wasting my time on this rediculous matter when I could be earning money.