bad service

Good day,<br> <br> Yesterday around 8:00 am, I visited battery centre in silver Oaks. The service was so horrible I actually regret visiting the store.<br> <br> The whole story began when my card was swiped for an amount of R1049,91 for purchasing a new battery but the first slip clearly says, call your auth centre(the POS lost communication during processing). The second slip was just declined and that was due to the fact that the purchase has gone through the first time as I just received confirmation on my phone.<br> <br> The person that swiped my card, his name is Daniel(or something like that, they were reluctant to give me names so they were not articulate when doing so) he asked if I had not used the card before coming to them as the transaction is declined. He ignored the first slip and chose to tell me the transaction is declined.<br> <br> At this point, someone in \plain\" clothes not showing whether he works there or not as everyone was wearing bettery centre branded shirts by the name of PIETER steps in to tell me that I need to go to my bank and sort it out with them. <br> <br> I showed them the bank text notification I just received, and all they could tell me was that, the text doesn't prove that it's a val"