UNAUTHORIZED SUBSCRIPTION TO BASEBONE (HULK MOBILE)

This subscription service was added to my MTN account without my knowledge.

I recently became aware of this when I upgraded my contract with MTN and within 3 days I have reached my limit of R539.00 on my subscription. I contacted MTN who informed me that I had 2 subscriptions to my account which only reflects as "content services" on my statement. MTN was not helpful at all and referred me to WASPA. I have reported these 2 subscription services to WASPA and received a reply this morning advising that HULK Mobile is not giving me a refund and attached "proof" of subscription to their email. This "proof" cannot be viewed by me. I am taking this matter further if I do not get a refund for something that I have not subscribed to. Who in their right mind would subscribe to something that takes of an amount every day bearing in mind that the mobile network costs in SA is so high????