MW
Marlene White-Coleman

1 reviews | Active since Jan 2023

26 Jan 2023, 12:49

******* and Unauthorized billing

This is information I have available to present to Basebone, which is the content WASP who has overcharged my Vodacom account. R6.09 gets deducted from my account twice daily. I have not downloaded or authorized anything on my phone in this regard. This is ******* and I have never authorized for this to get deducted from my Vodacom Account. Current invoice – to date January invoice – R 434.22 December invoice – R 420.21 All moneys must be refunded and the unauthorized services must be cancelled immediately and a full investigation of ***** against this must be conducted.

Content ID: **********3 – Baseplay Pulse

Content ID: **********5 – Stream

Content name: Basebone

0
Replies (1)
Basebone (PTY) LTD
Basebone (PTY) LTD's reply26 Jan 2023, 14:28
Official
Dear Sir/Madam, 

Please be advised that one of our agents from customer support will be contacting shortly to address your query. 

Thank you