***** by Basebone (PTY) LTD

Starting on 26th May 2024 my Vodacom airtime began reducing and I could not understand the reason for this. I had to wait till the end of May to look at my detailed bill for the month. I noted the amount of R15 was deducted from my airtime each day 26th May through to 30th May - this activity was always between 8am and 8.30am On eventually getting to speak to a HUMAN at Vodacom today (they only have Mon to Fri hours), I, (after close to 11 minutes) managed to get some sense out of the young lady, who battled firstly to find my cell number on the system (???????) and then to understand my query (repeated clearly at least three times). I was told that I had subscribed to a Basebone App and that the Vodacom system showed that was still the case as at today June 4th. I have NEVER subscribed to ANY such service or any other such type ****.. The Vodacom lady indicated that she would delete the service from my account immediately. I am unable to view my June account so far, so I do not know whether R15 deductions also happened May 31st, June 1st, June 2nd, June 3rd and today June 4th. BASEBONE this is *****ery, *****ulent activity. I expect to be compensated for the total amount ****** from me !!!!!