GR
Grant R
1 reviews | Active since Jul 2014
06 Jul 2020, 10:55
BASEBONE DEDUCTING OFF MY TELKOM ACCOUNT
My Telkom account is being billed R15 per day by BASEBONE, I did not subscribe to this service and it keeps on renewing after I cancel it. I Cannot get it stopped or refunded.
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Basebone (PTY) LTD's replyOfficial
27 Aug 2020, 15:00 Dear Sir/Madam ,
We apologize for the delay in responding.
According to our customer care tool the number *** provided on the contact details is not subscribed to any of our services.
One of our customer service consultants will make contact with you.
Kind Regards,
Customer Support
We apologize for the delay in responding.
According to our customer care tool the number *** provided on the contact details is not subscribed to any of our services.
One of our customer service consultants will make contact with you.
Kind Regards,
Customer Support
Basebone (PTY) LTD's reply27 Aug 2020, 15:00
Official
Dear Sir/Madam ,
We apologize for the delay in responding.
According to our customer care tool the number *** provided on the contact details is not subscribed to any of our services.
One of our customer service consultants will make contact with you.
Kind Regards,
Customer Support
We apologize for the delay in responding.
According to our customer care tool the number *** provided on the contact details is not subscribed to any of our services.
One of our customer service consultants will make contact with you.
Kind Regards,
Customer Support