Worst customer service

The lack of customer service from this company when addressing problems is atrocious to say the least. We reported a defective item in May. We had to send numerous emails before the item was collected toward the end of June. We still have not been refunded despite numerous requests.

This is not the first time that this company has been unresponsive to queries and based on our current experience, I would not recommend anyone to do business with them. One of the worst companies in addressing customer issues.

I've managed to find another supplier in the meantime with much better customer service.