LvdB
Leoni van den Berg
1 reviews | Active since Apr 2024
26 Apr 2024, 10:21
No Customer service from Barron
BAD,BAD,BAD not existing client service. This was the worse client service I came across in a very long time. Amanda and her Supervisor Agnes have a no care attitude. They did not care if our order of 200 branded shirts were correct amounts in the specific sizes. they could not deliver the product in time, we hade to drive from the Northern Cape to pick it up in Joburg. They just do not care. Before you consider using Barron, think twice!!
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Barron Clothing's replyOfficial
02 May 2024, 13:07Dear Leoni, We apologize for the disappointment you experienced with our service. Clearly, we did not meet your expectations on this occasion. We are currently investigating the root cause of this issue to prevent it from recurring in the future. We have already addressed your concerns with the relevant team. We will be reaching out to you via email to discuss how we can rectify the situation. Thank you once again for bringing this matter to our attention. Kind regards,
The Barron Team
The Barron Team
Barron Clothing's reply02 May 2024, 13:07
Official
Dear Leoni, We apologize for the disappointment you experienced with our service. Clearly, we did not meet your expectations on this occasion. We are currently investigating the root cause of this issue to prevent it from recurring in the future. We have already addressed your concerns with the relevant team. We will be reaching out to you via email to discuss how we can rectify the situation. Thank you once again for bringing this matter to our attention. Kind regards,
The Barron Team
The Barron Team