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cheryltsim C

1 reviews | Active since Oct 2016

27 Mar 2023, 16:35

Most unprofessional company ever.

Sick to death of dealing with a company that couldn't care less about its customers because they are too big. I placed an order and paid for it online on Thursday. It is now 14:25 on Monday afternoon and I can not get hold of anyone who cares to reply to an email or answer a phone. The receptionist put the phone down on me and is now not answering the phone because I told her I can not get hold of a single person in the whole company. It's like a sick joke.

THOKOZILE MATSOLO - Doesn't reply to emails *** - Doesn't reply to emails since Friday RECEPTIONIST - Monday 15:13 has put the phone down on me twice.

Disgusting lack of customer service and a bunch of employees that do not appreciate the fact that they have a job.

I simply want someone, anyone who can tell me where on earth my order is.

0
Replies (1)
Barron Clothing
Barron Clothing's reply20 Apr 2023, 15:04
Official
Hi Cheryl, 

We apologise for the unpleasant service you have received from us and the inconvenience caused by this. We are also sorry for the delayed response, please kindly let us know if you managed to get assistance.

 Kind Regards, 
 Barron Team