RT
Rynard T
1 reviews | Active since Jan 2024
29 Jan 2024, 10:22
HUGE Price Increase on Branding (SETUP FEES)
I am a start up business and only received the best service from Barron. Thanks Abongile. I usually order in small quantities because it is a start up business and had no problems. The problem that I am now facing is that they now started with setup fees on their branded items. Making it impossible for me to now order from them as I have to pay more for the product than what I am selling it for, without any heads up. Frustrating.
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Barron Clothing's replyOfficial
26 Feb 2024, 10:27Hi Rynard,
We are pleased to hear about the excellent service you've received from Abongile. It truly reflects the commitment we have to providing exceptional customer service. We understand your concerns regarding the reinstatement of set-up fees and apologize for any inconvenience this may have caused to your business.
We are pleased to hear about the excellent service you've received from Abongile. It truly reflects the commitment we have to providing exceptional customer service. We understand your concerns regarding the reinstatement of set-up fees and apologize for any inconvenience this may have caused to your business.
In December 2023, we sent out a communication to all our customers, informing them about the upcoming increases, including an increase in set-up fees, scheduled to take effect on 8th January 2024. We apologize if you missed receiving this communication.
If you require any further assistance or have any questions regarding this matter, please don't hesitate to reach out to us via ***.
Thank you for bringing this to our attention, and we appreciate your continued support.
Barron Clothing's reply26 Feb 2024, 10:27
Official
Hi Rynard,
We are pleased to hear about the excellent service you've received from Abongile. It truly reflects the commitment we have to providing exceptional customer service. We understand your concerns regarding the reinstatement of set-up fees and apologize for any inconvenience this may have caused to your business.
We are pleased to hear about the excellent service you've received from Abongile. It truly reflects the commitment we have to providing exceptional customer service. We understand your concerns regarding the reinstatement of set-up fees and apologize for any inconvenience this may have caused to your business.
In December 2023, we sent out a communication to all our customers, informing them about the upcoming increases, including an increase in set-up fees, scheduled to take effect on 8th January 2024. We apologize if you missed receiving this communication.
If you require any further assistance or have any questions regarding this matter, please don't hesitate to reach out to us via ***.
Thank you for bringing this to our attention, and we appreciate your continued support.