Branded Items - STAY AWAY

MOST TERRIBLE SERVICE EVER IF YOU PERSONALIZE OR BRAND THROUGH BARRON. THEY KEEP SHIFTING THE BLAME ONTO THE NEXT PERSON.

I ordered several things from them that I printed myself. Which that part of the service is excallent.

But to order Branded or Personalized items there ALWAY been a problem.

My orders were up and down for the last 4-6 weeks as the artist could not get it right. Let's say he was the only one that could not open the files - although everyone else could.

Today I was informed that PO30....... was not sent as approved. I extended my customers delivery to Friday. Now I am informed that it maybe only be ready around the 8th of April 2024.

There is always a problem - WHY?

I do not have an answer for my customer because now my business name is on the line. They postponed their meeting because Barron could not deliver in time. I received a swatch of 78mm and not as originally ordered 300mm. In the beginning, it was confirmed that they could do 300mm. Today it was said they can only do 200mm. I paid for a 300mm - received 78mm.

I am very disappointed, devastated, and angry.

This means I am losing my contract due to poor service.