Barron/Kevro is the worst company to deal with in any capacity

Worst service ever to be honest, they used to give great service in the past but of late everything is a disaster, been struggling to get a refund for credit due, now after weeks and weeks of waiting suddenly they bring up an invoice from 2022 and asking for Proof of payment, yet they know they don't release a single item without payment reflecting, after sending them emails relating to the credit that was used on that particular order they have gone silent. Apparently only one person by the name Promise is responsible for refunds, she called me more than a week ago saying the payment had been made,only to change her tune more than a week later, and bring up another invoice which was long paid for and collected . Clearly their intention is to never refund clients their credit.