1 reviews | Active since Mar 2009
Barron - worst then any government department
The worst experience that we have had in many years 1st Barron stopped dealing with the public, so one leaves a message and one's message supposed to be sent to one of the approved re-sellers This system is a total failure No one, will repeat No One Ever got back to me Eventually was refered to someone who has been dealing with Barron products for many years and ordered my stuff through this small company More then two weeks later, my merchandise still had not been delivered to the people that I now deal with Eventually I took it upon myself to phone Barron 1. The numbers are hidden out of public eye, as to avoid peo9phoning Barron directly 2. Once I got through, the receptionist blocks me and others from ever speaking to someone senior Management refuses to deal with issues by using front line staff as a wall to be *********** to the utmost, to the point that Barron competes with government departments for the worst service Sadly had to resort to FB to get someone to listen to me Eventually after many posts in FB I was able to bring to this issue The shocking thing is that Barron's FB page is literally full of similar issue Barron arranged for the people that I am dealing wit6 to come and collect my merchandise the next morning Take note Barron made these arrangements after more then two weeks of messing this very small businesses around, hence the very appropriate comparisons of being worst then a government department When the gentleman arrived, dispatch knew nothing shout this arrangements and again wasted valuable time and resorces More them 24hrs Barron delivered the merchandise after it was clearly marked for collection What a pathetic company to deal with Have already sourced other supplier for my merchandise
