MW
Marietjie W

1 reviews | Active since Jan 2014

02 Mar 2021, 09:28

Barron: The *********** Business Destroyer!!!

Barron used to be my preferred supplier for years. Been doing business with them since 2010. As for the past 2 years, they really fell off the wagon. The staff are unwilling to provide service and ***********. When you phone you get answered by the switchboard, and nothing further. Your call been put through to an extension, but never gets answered. There are no diversion back to the switchboard. No matter who you asks to be put through to, no answer. No reply to emails. Waiting weeks and months for orders to be finalized. It's now 3 weeks since I've placed this order, and still no movement or progress (after numerous emails and phone call attempts). If there wasn't certain products my customers insisted from Barron, I wouldn't have used them anymore. They destroy our businesses and don't give a damn. Highly frustrated when having to deal with Barron.

0
Replies (2)
Barron Clothing
Barron Clothing's reply12 Mar 2021, 08:27
Official
Hi Marietjie,

We apologise for the bad service you received from us and the way it has negatively impacted your business. Please give us the name of your company, name of your Sales Consultant and the order numbers. We will follow up on your orders. You can send us an email ***
MW
Marietjie W's update12 Mar 2021, 09:05
Reviewer Update
Thank you for the reply (10 days after I've listed this complain)

This order has been sorted out and finalized. (Thanks to Elske Pretorius)