CP
Carla P

1 reviews | Active since Sept 2026

10 Sept 2026, 09:18

BARRON BAD SERVICE

Good morning,

I am extremely disappointed with the service I have received from Barron.

I placed an order on 2 September and made payment on the same day. Unfortunately, the order was not delivered as expected. We were then required to make the payment again, and despite this, the order still has not been delivered.

This situation is putting me in a very difficult position with my clients. My clients are understandably unhappy with me, even though the delays and issues are completely out of my control and are a result of the service I have received from Barron.

I have tried to resolve this matter, but the ongoing delays are unacceptable. As a business, I rely on suppliers to deliver orders within the agreed timeframes, especially when payment has already been made.

I urgently need a clear explanation as to what has happened with my order, confirmation of where it currently is, and a definite delivery date.

I expect this matter to be resolved as soon as possible.

0
Replies (1)
Barron Clothing
Barron Clothing's reply16 Sept 2026, 14:35
Official
Thank you for sharing your feedback. We sincerely apologise for the frustration and inconvenience caused by the delays with your order and payment.We understand the impact this has on your relationship with your clients, particularly when you have fulfilled your part by making payment. We take your concerns seriously and would like the opportunity to investigate what happened and assist in resolving the matter.Please contact us at *** with your order details so our team can look into this further.Thank you for bringing this to our attention.