TZ
Thabang Z

1 reviews | Active since Mar 2022

23 Mar 2022, 18:31

Bad service with no respect for businesses

My business supplier corporate clothing and I have à bad customers service with Barron (kevro)not once but on many occasions. Always thought their service will change but it became worse. Once you pay for your order, there will be no communication and don't expect to get your order anytime sooner. They don't care about their clients. I try by all means to use their services.

0
Replies (3)
Barron Clothing
Barron Clothing's reply25 Mar 2022, 09:07
Official
Good day Thabang,

Thank you for reaching out to us.

Apologies for the frustration you have been experiencing relating to your orders, it is in no way how we want our customers to experience Barron. 

We have asked our sales team to get in touch with you to assist with your query.

kind regards,
Barron team
TZ
Thabang Z's update29 Mar 2022, 07:47
Reviewer Update
I got a call after i wrote on hellopeter, they reorder and and deliver my order within 3 days.

Why can't it be like that, why should I struggle first before my order get delivered, why should I suffer for what I paid? Barron can do better.
Barron Clothing
Barron Clothing's reply30 Mar 2022, 08:26
Official
Good day Thabang,

We are glad that we were able to assist in resolving your order issue. We apologise once again for the inconvenience caused by the delay and looking forward to servicing you better in future.

Kind regards,
Barron team