BAD CUSTOMER SERVICE.

firstly i am disappointed with the service Kevro gives, when you call you get bounced around 5 different people who all cant help.

I have been waiting for 3 almost 4 weeks now for my Credit owed to us of 4000+, we have sent our bank letter, and been told it takes time. The accounts department doesn't pick up phones. Secondly after giving us a quote, we processed the job the next day or two but on collection, the price had changed and we paid more, we have queried this as we had to pay close to a 1000 rand more which was a loss on our side but our sales person has not responded she only says it takes time and she is on it or she has forwaded it to the manager. No one has contacted us, we call everyday to talk to accounts we cant get through

Can someone please look into this and get back to us. We are very unhappy about this.