Poor service and poor attitude

Highly disappointing. After having serviced my vehicle 6 days ago, it developed a serious battery problem (which should have been diagnosed during the service). Contacting them to resolve this was futile. The booking person ("Mfuneko") stated that they will only be able to book my vehicle in in 15 days. Talking to the workshop manager ("Craig") was pointless as well, as neither him nor the booking agent cared at all for my problem. Even clarifying to them that me and my family will be stuck on the roadside soon due to this did not seem to raise any concern or insight on their part. His attitude towards me was rude, stating that I should just bring my vehicle in and park it in his looong queue of vehicles that have been brought in as breakdowns, so he will most probably not be able to address it sooner anyway. He didn't seem to understand that one cannot be without a vehicle for 15 days, and neither of them even had a thought as to offering me an alternative solution. I then asked to speak to the dealer principal, who was not available, and he did not return my call.