NPS Score
0
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About Barons Bellville
How is Barons Bellville rated on Hellopeter?
Hellopeter has tracked Barons Bellville across 35 reviews. Barons Bellville hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Barons Bellville? Write a review to help others decide.
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2016
Salesman doesn't respond back after I was promised feedback
Salesman doesn't respond back after I was promised feedback. Left voice messages, reads my messages doesn't respond.
1 reviews | Active since Jul 2016
Salesman doesn't respond back after I was promised feedback
Salesman doesn't respond back after I was promised feedback. Left voice messages, reads my messages doesn't respond.
1 reviews | Active since Sept 2018
VW Barons Bellville.
Want to say a deep thank you to VW Barons and staff for their excellent and and reputable service of proudly VW Barons namely not in any sequence form, Frank, Janet, Carmen and Anel. Its staff like this this keeps one loyal to your company. Thank you. Also a big thank you to your staff for cleaning my vehicle that it looks and smells brand new. Well done, and the coffee section and cleaning staff. Dean H.
1 reviews | Active since Sept 2018
VW Barons Bellville.
Want to say a deep thank you to VW Barons and staff for their excellent and and reputable service of proudly VW Barons namely not in any sequence form, Frank, Janet, Carmen and Anel. Its staff like this this keeps one loyal to your company. Thank you. Also a big thank you to your staff for cleaning my vehicle that it looks and smells brand new. Well done, and the coffee section and cleaning staff. Dean H.
1 reviews | Active since Sept 2015
Amazing Customer Care
I would like to thank Ron and Lourens for the exceptionally customer service received while trading my vehicle in purchasing my new car. You guys were absolutely amazing at helping me with this upgrade. I will highly recommend you to anyone wanting to purchase a VW. Thank you!!!
1 reviews | Active since Sept 2015
Amazing Customer Care
I would like to thank Ron and Lourens for the exceptionally customer service received while trading my vehicle in purchasing my new car. You guys were absolutely amazing at helping me with this upgrade. I will highly recommend you to anyone wanting to purchase a VW. Thank you!!!
1 reviews | Active since Apr 2026
Barons makes a mistake and now I'm liable
Booked my car in a month ago for the nationwide handbrake recall, when i was contacted to come and collect my vehicle i was informed that the handbrake check had been done as well as my first service. I then explained that i had not been contacted for approval for the first service to be done to which i was informed that it is fine it's on Barons. A month later after the parts for the handbrake had arrived i was informed that i could not take my car until payment for the service (the one i was informed was free) was settled. I was also told i could not be trusted to make a payment at the end of the month because i could just run away and not pay. I cannot believe i am being held liable for a mistake Barons Bellville has made and then still being made to feel like i am the one at fault. Horrible experience and will never recommend this company to anyone.
1 reviews | Active since Apr 2026
Barons makes a mistake and now I'm liable
Booked my car in a month ago for the nationwide handbrake recall, when i was contacted to come and collect my vehicle i was informed that the handbrake check had been done as well as my first service. I then explained that i had not been contacted for approval for the first service to be done to which i was informed that it is fine it's on Barons. A month later after the parts for the handbrake had arrived i was informed that i could not take my car until payment for the service (the one i was informed was free) was settled. I was also told i could not be trusted to make a payment at the end of the month because i could just run away and not pay. I cannot believe i am being held liable for a mistake Barons Bellville has made and then still being made to feel like i am the one at fault. Horrible experience and will never recommend this company to anyone.
1 reviews | Active since Sept 2013
Barons Bellville lying about selling accident free cars
My wife purchased a second hand car from a salesman by the name of Dylan, we asked upon viewing the car if it had ever been in an accident, only to be told no as they don't sell cars that have been in an accident, so we went through with the sale. After having quite a few problems with the car over the past year and having to fit the bill in the end to get it fixed, we decided to purchase a new car and sell the other car privately, we have now been told by multiple dealers that the car was in an accident where they have physically shown us on the website the 2 accident reports. Everybody now refuses to buy the car from us due to this issue causing financial stress. One of the managers Ron, at Barons denies that they ever saw an accident report on the car and is not taking any responsibility for the false information that was shared with us by the sales person. This is unacceptable, their after service experience is really disappointing and not very helpful. They just wanted to sell the car before the end of the financial year without caring any further about the client that buys the car.
1 reviews | Active since Sept 2013
Barons Bellville lying about selling accident free cars
My wife purchased a second hand car from a salesman by the name of Dylan, we asked upon viewing the car if it had ever been in an accident, only to be told no as they don't sell cars that have been in an accident, so we went through with the sale. After having quite a few problems with the car over the past year and having to fit the bill in the end to get it fixed, we decided to purchase a new car and sell the other car privately, we have now been told by multiple dealers that the car was in an accident where they have physically shown us on the website the 2 accident reports. Everybody now refuses to buy the car from us due to this issue causing financial stress. One of the managers Ron, at Barons denies that they ever saw an accident report on the car and is not taking any responsibility for the false information that was shared with us by the sales person. This is unacceptable, their after service experience is really disappointing and not very helpful. They just wanted to sell the car before the end of the financial year without caring any further about the client that buys the car.
1 reviews | Active since Feb 2026
Poor workshop management and customer service i
On Monday 02/02/2026 i tool my vehicle in for a 60000km major service and on Wednesday 04/02/2026 i had to return the vehicle to them because of a noise in the engine bay, on inspection the mechanic who service the vehicle found that the water pump needs to be replaced. Which he missed on wen carrying out the major service 2days before but now i took i have a lost of income for the service day and now 2 or more day without an income because i used my vehicle for work purposes. I have spoke to the Manager at Barrons Bellville, Barins Swart for a courtesy vehicle to use until mine is fixed and he did not feel need to give me one. No costumer should go through this because of a Qualified mechanic at VW Barrons Bellville and management does not want to take blame for this. This unacceptable and i will take this matter further.
1 reviews | Active since Feb 2026
Poor workshop management and customer service i
On Monday 02/02/2026 i tool my vehicle in for a 60000km major service and on Wednesday 04/02/2026 i had to return the vehicle to them because of a noise in the engine bay, on inspection the mechanic who service the vehicle found that the water pump needs to be replaced. Which he missed on wen carrying out the major service 2days before but now i took i have a lost of income for the service day and now 2 or more day without an income because i used my vehicle for work purposes. I have spoke to the Manager at Barrons Bellville, Barins Swart for a courtesy vehicle to use until mine is fixed and he did not feel need to give me one. No costumer should go through this because of a Qualified mechanic at VW Barrons Bellville and management does not want to take blame for this. This unacceptable and i will take this matter further.
1 reviews | Active since Oct 2025
Pathetic service at Bellville
took my Polo Vivo to Barons Bellville for a service on Wednesday morning. When I got home that evening, I noticed the cover around my gear lever was broken, it definitely wasn’t like that before. I phoned Thursday morning and was told to bring the car in on Friday, only to be told then that I should have just emailed the manager. What a waste of time and fuel. Barons still refused to take responsibility, claiming it wasn’t their fault and only offered to cover 50% of the cost. The only reason I chose them was because of the good feedback I’d heard, but this experience was incredibly disappointing. Do not trust Barons Bellville with your car, if something is damaged while it’s in their care, they won’t make it right. They’ve lost my trust and won’t see me again.
1 reviews | Active since Oct 2025
Pathetic service at Bellville
took my Polo Vivo to Barons Bellville for a service on Wednesday morning. When I got home that evening, I noticed the cover around my gear lever was broken, it definitely wasn’t like that before. I phoned Thursday morning and was told to bring the car in on Friday, only to be told then that I should have just emailed the manager. What a waste of time and fuel. Barons still refused to take responsibility, claiming it wasn’t their fault and only offered to cover 50% of the cost. The only reason I chose them was because of the good feedback I’d heard, but this experience was incredibly disappointing. Do not trust Barons Bellville with your car, if something is damaged while it’s in their care, they won’t make it right. They’ve lost my trust and won’t see me again.