Bad service and attitude

After 3 visits to VW Barons Bellville,but to no avail to find or fix my problem on my car,I had to consult a 3rd party on testing and to find out about what the problem is. Customer call centre did call me,but I can get my Service booked only by the 11th of FEB by West Cape VW. In the mean time I still have a battery running down due to a auto Electrical issue,but the level of Incompetence from VW Barrons Bellville is astounding like they think they are doing you a favour. The car is under Factory warranty, For goodness sake,must I really refer this matter to the NCC??? I am having issues to start my car a week after fully charging my cars battery. I need this sorted ASAP otherwise I am gonna take this further,whether Hello Peter,Social Media, It does not matter. Service from a reputable brand like VW should be up to standard,but I really dont experience that.