VW BARONS CAPE TOWN OVERCHARGE CLIENTS

15 July 2019 booked my car for service and noise that was coming from the engine, later afternoon same day person called Faddie Abrahams called told me what is the cause of the noise. Immediately I told him to call M-Sure where I have an extended warranty. Faddie sent quotation to M-Sure that was amounted to R31 720.63. M-Sure sent assessors, Assessors report came with R 18 000 for everything Labour + Parts.

After 3 weeks without car, on the 4 Oct 2019 I had to fight with Faddie for my car to be done. Faddie told me I must pay an extra R11 331.89, I had to pay it because I need the car. After this exercise I feel Barons CPT VW overcharged me for something that it was covered by my insurance, yes I do understanding that the service it was an separate issue still changing oil etc was not supposed to be charged based on fixing of gearbox and exhaust manifold.

Two issued Baron VW overcharged, paying twice for something that insurance paid for.