PATHECTIC SERVICE

I bought a brand new Polo comfort line from Barons Woodmead, on the invoice it was 23km, when I picked up the car it was at 46km, according to Mr "A: via a formal survey system he advised that the test drive should only be for 6km when testing the car before delivery , he could only say that the reason for the incorrect km was that they wanted to invoice ( is this correct ) and had alot of excuses for my complaints. So the sales person had no clue what I wanted , it was to a fro ( whats app and e-mails available on request) .Anyway I took the car last month ( August ) , only to have an experience of note, the sales person was not available, and I understand, however being a new a car for my daughter , I had the entire family present, I had to wait almost an hour for a guy to take me to the Finance department to sign the papers, he was literally there for 30 seconds , I could not understand why anyone else could take me there since we up and down the stairs, so I got the papers signed ,there was no mention that you need tracker etc, its not like you buy a car every month. Papers signed, and now I need to take delivery with the entire family waiting to take photos , and Barons cant find the car keys, threating to give their their staff member's disciplinary action which is not called for in public. Anyway they found the keys after running around and we we start taking photos only to find out that they unable to take the full black cover over the car off because they had parked the cover over the font tire , really now how do you hand over a car. While waiting for taking delivery of the car I asked the sales person that was doing the hand over to please quote me on another VW, this became a major issue internally with the staff which I had to ask them to refer this to their manager . I received 2 quotes from 2 different sales people ( whats app avaible ) . I drove this car for 2 weeks and the brakes was making a noise like the brakes rubbing against the drums, 1st gear was not selecting . I booked the car in , they never give an invoice to my daughter and only advised her that they that to bleed to clutch . MY BRAKES IS NOW DOING THE SAME . How can you test drive a car more than the required KM's and not know what happening, how can you service the car without an invoice saying you doing me a favor . I am now in the process of buying my son a car from VW HATFIELD. I can go on typing the experience, so lets leave it as is , I will take the car that I bought from Barons to another VW dealership to assist. THE SERVICE AT BARONS IS PATHECTIC and I would not recommend anyone . I hope this gets to the relevant people