1 reviews | Active since Apr 2018
Worst experience received from Barloworld Toyota Centurion and Toyota SA
I have purchased a brand new 2018 hilux double cab during January from Barlow world Centurion Toyota. My experience was the worst I have ever experience from a new car dealership. This was my first Toyota experience, and I am stunned by the poor sales and after sales experience I received. Even though the extras requested were wrong I was requested to collect the vehicle asap in order for the dealership to finalize the deal before end of January. On collection the finance manager requested me to give a good review for the floor sales man, otherwise he will not receive commission. I was then told that the issues on the vehicle will be resolved afterwards. A few weeks passed without response. In the meantime the vehicles fuel consumption styed below 7km/l or 14l/100km for a 2.8GD6 diesel. I also noticed that the newly app**** rubberising on the bin started pealing off. I have also noticed that the paint application on the interior of the vehicle was of visible poor standard. I had to call the dealership regarding the initial issues and on how they would deal with it...and I also told them about the newly found issues. It is now end of April and none of the issues has been resolved as to yet. I even phoned Toyota South Africa with no success.
Good day, we have received your review and it has been forwarded to the relevant management for attention.
Regards,
Barloworld Motor Retail.
Good day, we have received your review and it has been forwarded to the relevant management for attention.
Regards,
Barloworld Motor Retail.
