Worse service ever
<p>I recently bought a car from Barloworld GMZambezi in Pretoria for a cash amount of R160,000.00. The car, a Hyundai Sonata 2.4GLS, was then delivered to me in Polokwane as I was not in Pretoria. After driving the car, I realized that it had a leak on the gearbox, and the front left tyre was not stable, especially when you are driving above 80km/h. I reported the matter to them and was asked to bring it back to them for fixing. I did so, and it was brought back to me later , with them saying it is fixed. But when I checked it again, there was nothing done on the car. It was like they just opened it and closed it. I then asked for my money back as I was fed up with their service. Upon my request, I was ****** off R15,000 as transaction cost or whatever their reasons are. Really, I am not blind enough to know that they have to meet monthly targets but not at customers expenses. So I found another car from another dealer, which was also at the same price. I had to add R15,000 that was taken from me by GMZambezi. The manager IVAN, says they won’t pay me back the money, and that I had signed documents saying I am returning the car to them, at a price of R145,000. Of which I wouldn’t have had to sign it had they just fixed the car and delivered as promised.</p>
Good day.
Your review has been received and has been forwarded to the relevant management, who will be in contact to resolve.
Regards,
Good day.
Your review has been received and has been forwarded to the relevant management, who will be in contact to resolve.
Regards,
