jS
johan S

1 reviews | Active since Aug 2011

21 Jul 2019, 16:33

WORSE FORD SERVICE DEPARTMENT .

About 3 weeks my ranger have troubling to start, I contacted the Barloworld branch in Alberton,where I bought several vehicles over the pass 25 years,after I explained to the lady at service department what the problem is , she told me that they can only assist me 28 July, about 28 days from call, I told her that is unacceptable and in a RUDE manner took my number and told me she will call me back. Now today about 25 days later no call back.I contacted your oppasition at the Glen and was assited the same day.This is the last time ever that I will make use of your service department at Alberton, or buy any of my new further vehicles from them.It is not first time that I received bad service from this branch but will be the last and will definitely not make use of them again nor will any of my employees. Every after a service we get called by person to find out about the service we received, and every time I told them even if we complain nothing ever happen.This is proof of the bad service from this branch.YOU HAVE LOST A 25 YEAR LOYAL CUSTOMER.

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Replies (1)
NMI
NMI's reply22 Jul 2019, 08:39
Official
Good day,

We have received your review and it has been forwarded to the relevant management. 

Regards.,
Barloworld Motor Retail