****s of note, lie and pretend they will help

<p>I took my car in for a service, must have been in March or so. My car has a service plan. But they still asked me to pay cash, and they advised I will claim from Liquid capital. Liquid wanted a proof of payment, which I didn't have. fast Forward to maybe 2-3 months later. I have a meeting at liquid, ask them why they want proof of payment when they can see the car went for service. They confirmed they refunded Barloworld Ford Bruma the money I payed. Found this to be very strange because these people had been very kind when dealing with them. I emailed Nelius and Mahadi the 2 people I had been dealing with at the dealership immediately to tell them my refund was payed to them. The Liquid lady emailed them the Authorisation number. They promised to investigate. This was around the 4th of July until today I haven't been refunded. They have confirmed that the money was paid to them, but action to refund me nothing. Tsotsi's if note, I had to go and find out they had my money and even when I did I was cool about it. For over a month I have to follow up with them. If I don't call nothing happens. Yesterday Nelius said he is making payment right away in the morning, I asked for proof of payment, I called again in the evening. And in a rude way he said ma'am I will forward you the proof once payment is made, but 7-8 hours ago he said he was making payment. They lie and lie and lie. I am beyond annoyed with this. Please refund me as soon as possible </p>