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LS
LDV S

1 reviews | Active since Mar 2014

15 Feb 2021, 11:06

****** & RECOVERED VEHICLE INPOUNDED!!!!!

I bought a ****** and recovered Fortuner from BARLOWORLD'S NEW COMPANY SMD and I had it registered in my name.

2 weeks ago I got pulled off by the traffic police and they said that the vehicle is still listed as ****** on their data base and they inpounded the vehicle, even though I gave them the papers and the invoice of SMD.

SMD said they would sort it out and since then NO ONE has mananged to do anything about this, it's been 2 WEEKS now and my vehicle is still at the police.

I am very dissatisfied with SMD, how can you sell a ****** and recovered vehicle without making sure all the data on the police systems regarding the vehicle is in order???? I'm also very concerned that my Fortuner's parts will be stripped and ****** while it's in the Police's possession.

0
Replies (5)
NMI
NMI's reply15 Feb 2021, 11:32
Official
 
Good day,
 
We have received your review and it has been forwarded to the relevant management.
 
Regards.
Barloworld Motor Retail 

LS
LDV S's update18 Feb 2021, 13:57
Reviewer Update
Still no feedback from your management?
LS
LDV S's update01 Mar 2021, 11:49
Reviewer Update
Thank you for NOT getting back to us.

This matter is still not resolved and it's almost a month later!!!!!!!!
NMI
NMI's reply01 Mar 2021, 12:31
Official
Good day 

A representative from SMD has been assigned to assist with your issue.

Kind regards
LS
LDV S's update01 Mar 2021, 12:46
Reviewer Update
The current representative (Given is his name) from SMD has not managed to resolve this issue and it's now almost a month later.