HK
Hendrik K

1 reviews | Active since Jul 2021

20 Aug 2021, 14:43

Shocking Quotation

Bought a brake light bulp from their spares dept for 30.72 on my Figo. Went upstairs to have it replaced by their service dept and was quoted R370.00. I was prepared to pay for the service till the quote was given to me.

0
Replies (3)
NMI
NMI's reply20 Aug 2021, 17:04
Official
Hi Hendrink 

We appreciate your comment, may you please provide us the dealership name, we will raise it with the Service Manager and address the quote to confirm if it was correct. 

Best regards,

HK
Hendrik K's update23 Aug 2021, 09:30
Reviewer Update
Dear Sir, my heading read 'Barloworld Ford Tygevalley' and I made double certain about the amount with your 'service advisor' lady I spoke with by repeating the amount to her. She then confirmed the amount to be charged.
HK
Hendrik K's update24 Aug 2021, 15:53
Reviewer Update
After no reply from Barloworld on my last comment, I took my vehicle to a RMI workshop which replaced the bulb free of charge by the owner himself! I asked how much I had to pay for the service and his reply was ' how can I charge you for a simple 2 min job?' Lucky to have someone that cares about you these days!!!