CA
Craig A

1 reviews | Active since Sept 2010

15 Jun 2015, 12:12

Ford Tygervalley, Malicious & Dishonest dealing.

The salesman provided me with a quote to the vehicle I was interested in, I accepted the quote and proceeded to negotiate with their finance department, we settled on an interest rate, trade in amount and deposit. A few days later the salesman informed me that the vehicle is ready for collection but i needed to pay the deposit first as well as sign documents at their offices. I signed the offer to purchase as well as documentation needed for registration and proceeded to pay the deposit and emailed proof thereof. Later that afternoon the salesman said he could no longer release the car to me at the price agreed upon due to \administrative error"";stating they didn't sign a contract with me. I informed them that I comp**** with everything they asked and the law is very clear on what constitutes as a contract. I have now escalated the case to the National Consumer Commission. """

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Replies (1)
NMI
NMI's reply17 Jun 2015, 09:47
Official
Hello *****,

Barloworld Motor Retail has received your complaint and it has been forwarded to the relevant management.

Regards
Barloworld Motor Retail