Ford N1 City

My GF booked her ford figo in at Barloworld N1 City for service (63300km on the clock). On arrival the service adviser asked her what needed to be done. How on earth must she know!! She told him its the 9th service so they must do what is required. When fetching the vehicle they told her they did a 200 000 km service instead of a 180 000 km service. They advised the cambelt to be changed, but that was changed 3 years (about 20 000km ago). The adviser didnt do his job correctly. They didnt replace the spark plugs as they were supposed to. The adviser blamed my GF and the mechanic for the incorrect service.

shocking.....i phoned the adviser to find out what the issue was and ive never heard from them again.