Faulty Figo out of the Box

I purchased a Figo Tdci which is in every respect a wonderful ittle car. Unfortunately the aircon picked up a fault around 5000km into its life. This doesn't really bother me because i understand the nature of mass produced vehicles and little valves, seals, bolts and nuts can sometimes work their way lose. I took her into the PMB Barloword Ford to have the fault assessed and repaired. I was told that the fault lay in some or other part and that i would have to wait a few days for the part. 8 days later and no word. I called them and arranged to have the vehicle sent in the next day. I received her back later that day and the aircon worked great again. Apart from the lack of service an unprofessional workshop procedural flow the situation seemed closed. A few days later the aircon failed once more. I took her back in and asked to see the job card. This is where my blood boiled. It took Barloworld Ford 8 days to contract a guy to re gas my aircon. No repairs, no replacement parts: just a re gas. Why? The aircon has been \fixed"and now today it has once again"