1 reviews | Active since Mar 2015
Don't care bad attitude
I would like to inform you of the bad service I received. Over 6 months ago, I visited the dealership and requested for them to source a bronze Rav 4 vehicle as I would like to purchase it in April 2015. My Sales executive was able to find one for me which was ready for collection on the date requested. I then submitted all the documentation that he had requested in order to process my application and this was approved in February 2015. As the vehicle was already at the dealership was advised that I can collect on the 07 March 2015 if I so wish. On the 06 March Nico Dealership Manager - *** called to let me know that my vehicle would only be available on the 06 April 2015 alternatively go for another colour.I told him neither of his options would work for me as my colour request was done far in advance and it was not a last minute request. His response to me was 'Oh well as you are not flexible with the options I have given you, then I can't help you' I was taken a back by his response. He then promised to call me back till today I'm still waiting. I am extremely disappointed <br> with in the manner of how he handled this matter. His alternatives suited him. No customer care!
Barloworld Motor Retail has received your complaint and it has been forwarded to the relevant management.
Regards
Barloworld Motor Retail
Barloworld Motor Retail has received your complaint and it has been forwarded to the relevant management.
Regards
Barloworld Motor Retail
